Sushiro Suntec City is a well-known sushi restaurant inside the busy Suntec City Mall in Singapore. It is loved by many for its fresh and affordable Japanese food. The restaurant has a sushi belt that moves around the tables so that you can pick your favorite sushi easily. This makes eating fun and fast. From salmon to tuna and many other types of menu, there are lots of choices for everyone.
The place is clean, bright, and comfortable. In case you go with friends or family, it is a nice spot to enjoy lunch or dinner. The staff is friendly and always ready to help. You can also order hot items like ramen, fried chicken, and miso soup along with your sushi. Everything is served fresh and quickly.
Sushiro Singapore is a good choice for anyone looking for tasty Japanese food in the city. Because it is inside Suntec City Mall, you can shop and eat in one trip. Many people visit this outlet because of the good quality, fast service, and fair prices. It is one of the most recommended sushi places in the area.
Came here for lunch, had somewhat good time. Automation made the restaurant more interesting. Staff were kind to help me. Food was wonderful, cleanliness could be improved as the cutlery was not clean. Overall, the restaurant is ok. Can improve if they added more non raw options for kids and if the table space was bigger.
The marinated Uni wrap looks totally different from the photo, and looks like someone had a stomachache and made a mess in the toilet bowl.
You would think that it could look gross but taste good. The answer is that it’s not true. It looked gross and tasted bad as well.
The only good thing is their seasonal triple tuna option, that is decent. Miso soup is pretty worth it, especially the one with fish or clams. Scallop sushi, the bigger one, is not too bad as well.
Ever since their original outlet newly opening at Tiong Bahru Plaza. Also witnessed the lions dancing together with my friend. Time flies that was just before Covid time.
Also been to other outlets at Suntec; Jewel & Wisma too. However, often visit at this outlet inside Isetan. Cos the convenience of dining at there after shopping.
So cute for the lunch box after checking with staff whether can take back after eating it 😍
Came here during weekday lunch time. Outlet was clean and service was fast and we got a table promptly !
Their current bluefin tuna special (until 21 May24) is one to try at their branches which features 3 lean and fatty tuna cuts for $6.90.
Cold chawanmushi was pleasantly refreshing, aburi engawa was melt in your mouth texture, jumbo scallops were also huge and the red tail prawn sushi is great too.
Try the Mango shaved ice for a refreshing dessert, chocolate lava cake is a little floury and sticky. The parfaits look reallyyy pretty but I have yet to try
Ordered the seasonal yuzu pepper albacore, but they served a regular albacore instead. When I asked the staff about it they said that it was correct, still looked pretty different from the photo but figured it was just an advertising trick. Then a few minutes later a yuzu albacore went by on the conveyor belt and I realised they did send the wrong item as that one looked very different. Unfortunately I had already eaten the other one and the staff said they wouldn't be able to give me the correct one FOC, so I skipped it.
Also some of the seasonal spring items were missing from the menu like the hokke.
Best outlet in sg. Im a huge fan of sushiro and have been to tiong bahru, bedok, wisma, and suntec outlets too. But this isetan outlet is the best. It is always clean, and the sushi rice is firm. The rice doesnt fall apart unlike the other outlets (esp wisma and suntec, their rice very jialat falls apart easily).
Enjoyed my time here! And if you get the window seat, you get a view of orchard road too. My friend disliked sushiro because of the negative experience at waterway point. But at this outlet, she also said it is soooo much better and will patronise again!
It gets really crowded, so making a reservation a few days in advance or heading over before 11:30am for lunch is advisable. We were there before 11:30am on a Sunday without a reservation, and we waited over an hour to be seated. The food is below average quality Japanese food, but the service is good, and the kids would be really entertained by the conveyor belt sushi. We are quite frequent customers of Sushiro, because my daughter has a great time there. However, if you are looking for authentic, good quality Japanese food, I wouldn't suggest Sushiro at all.
This place is a must go if you like sushi. It is also always packed. Sat at the counter. You can order on the tablet in front of you or pick off the sushi train. If you order from the tablet, the sushi would be served to you on the conveyor belt on the top with a little bell that rings indicating that the food was there.
The food here was really good. It was fresh and seasoned well with a variety of sauces. There was this “fall in love with salmon” fair and we got to try many salmon sushi variations. They were all so yummy. We also tried other dishes like the croquette and the cold chawanmushi which I really liked as well.
Sushiro at Isetan Scotts is located at the second highest floor of the building. There was a short queue when we reached at ~12pm midweek. There is also a machine to request for a table. We did not wait long. The two-level conveyor belt was cool. The first-level's conveyor belt served most sushi dish and well-labeled before the sushi appears. The second-level's conveyor belt serves specially ordered food. Overall, cool place to dine in.
Arrived here at I guess 8:20/25pm, asked whether I can order a-la-carte as I’m clearly pregnant so can’t eat raw stuff off the belt. The guy specifically said yes everything is available to order just be quick - NO mention of last order at 8:30pm. So I got onto ordering immediately and then suddenly the iPad shuts down. I call the staff who now inform me sorry it’s a few second past 8:30pm so you can no longer order, absolutely not, nothing even what I already pre-selected. What a terrible experience and waste of my time.
Very understaffed, you have to wait even though there are empty seats and the estimated waiting time isn’t accurate. Sushi takes around 5-10min to arrive as well, and the quality dropped compared to last time. Ordered the engawa and it was so pathetically small. The fried tako was served fresh and hot but too oily.
Grabbed a quick bite today for lunch and was pleasantly surprised by the ambiance and efficiency of the place. The sushi was fresh, the price was reasonable and the a la cart items that I tried were all delivered quickly and were tasty. Will come here again.
Consistent standard of food throughout all the outlets but this one feels slightly better. Gets busy during lunch and dinner hours so best make a reservation before heading down. They do have quite a bit of seating so it helps as the turnover is pretty fast.
Dear Sushiro. I brought my family to your Isetan outlet for dinner, to enjoy the Grab a Crab festival that was promoted by Ghib Ojisan's YouTube channel.
After our initial order was submitted, we wanted to order 2 additional plates of sushi, but we were unable to place the order via the tablet. We were unable to call for service via the tablet either as it was completely hung.
My wife called one of your service staff for assistance as she walked past our table. To our utmost surprise, your service staff (Hui Ling) clearly showed her displeasure and impatience to us and raised her voice at us, asking us loudly to press the yellow button on the tablet should we require service (her tone was loud and unpleasant).
When we pointed out that the tablet was hung, she did not apologise for raising her ire at us. She eventually reset the tablet, but I told her it was no longer necessary as we no longer wanted to order anything else.
Needless to say, we lost our appetite and decided to continue our evening elsewhere.
This kind of service is not acceptable. I have never been shouted at before by the service staff in any eating establishment, let alone a restaurant, and a Japanese restaurant at that!
I would rather spend my money elsewhere than to be shouted at by your staff. Do kindly please up your service.
It's a nice experience to see your food arriving in the line and being able to grab plates. Quite a few options for those who dont love sushi such as tempura, egg rolls, eggplant, etc. Dessert was also nice 🙂
Got seated at 8.21pm because of the queue, waiter told us that the order closes at 8.30pm. Attempted to order but could only order limited plates for 3 person because out of the 9mins we were able to order, half the time the iPad put that the kitchen was overwhelmed and couldn’t accept any new orders. This would have been fine if there were food on the conveyor belt but there wasn’t any food. Ordered chawanmushi but didn’t come. If you are going to seat people with 9mins left to order on your automated system, at least make sure there’s food available if not you might as well just reject us at the door and don’t waste my time queueing to eat nothing. Have ate sushiro countless times but this is really the worst experience.
The food is generally good, especially the chili crab sushi.
However, I feel compelled to provide feedback on a few areas that detracted from an otherwise positive experience. Firstly, discovered a strand of hair within your Chawanmushi, as illustrated in the attached photo. On a positive note, your staff did remove this item from our bill on good gesture. However, encountering such issues with food hygiene is disconcerting.
In addition, I noticed the presence of rice debris in the seating area, both between the seats and below the conveyor belt. The overall cleanliness and maintenance within your dining space is questionable.
Furthermore, as we were concluding our meal, one of your staff members requested an item from our table. While I understand that staff interactions may vary, I was left uncertain about the training standards for your staff. She could have taken after we left the table, as we were already clearly packing to leave.
I share this feedback with the intention of continuous improvement of your establishment. I trust that you will take the necessary steps to address these concerns.
I’m not sure what to put for the service since everything is pretty much automated, except for payment. The limited time specials are good and fresh, especially the puffer fish, there’s 2 belt serving food around the table, one is the generic ones and the higher/2nd belt is the express lane that serves your order. Preparation is fast and food is decent. Recommended
The food here is definitely value for money compared to a lot of Singaporean local Japanese restaurants. I was there at 5pm so there weren’t many people. The tuna sushi and crab special were awesome. I wish there were uni available but there seems none on the menu. There seems nothing under the lower part of the train belt so we had to order everything from the iPad. This is a little disappointing.
Just went shaw sushiro on Sunday. Quite disappointed with the sushi rice , every one of them are not doing properly. Once you grab , all fallen apart. Just find the chefs need more training. They looks young like trainees. Will not eat again. The standard cannot even meet 50% of what I ate in japan any Sushiro outlet.
I went there about 8:00pm, the last call is 8:30pm, I know is late so I asked staff can we still get in to have my dinner?
so the staff told me to wait 5min, I am fine to wait, but I wait about 10min and I double confirm with staff do we still able to get in?
the staff say yes and lead us to the table, and what? The order Tablet just show everything is unavailable for order.
If you dont want to serve just told us in the beginning, what you want me to wait for?
I asked did the restaurant still able accept the new customers at this late. you say yes and just have to wait 5 min, and i wait 10min! after I get in, there are nothing for me to order, are you playing the Customer? are you serve your Customer like this, is this funny?
⭐ sushi is good. I love the generous serving (usually). Sometimes you get unusual sushi in the rotation.
⭐ Service is good. Attentive and mostly at the beginning and end of the meal. Other times, self service! It's a conveyor sushi place! Come during non-peak hours. Peak hours wait can be up to an hour.
⭐ Value for money. Usually for two adults, with stacks of plates piled high - about $80 SGD. Free flow drinks from the drink buffet for a few dollars.
Loved the freshness of the sushi and the unique taste of the sushi rice. Speed of serving is unbelievably fast. Recommend ordering from the menu rather than taking from the train.
Scallop was not fresh, tuna belly had some unchewable parts, tonkotsu ramen was rly salty and msg-y, mentai cream udon was meh.. really unimpressed.. can get better even at this price point. Omote quality is so much better.
On a good note, aburi salmon, fresh prawn and toro was not bad/okay.
The rice is loose. I'm curious about the clerk's call, "Please do it." However, I think this is the most delicious sushi that you can easily eat in Singapore. Convenient reservations through the app.
We decided to have our weekend lunch here as the restaurant we planned to go to was fully booked. The restaurant was almost full but there was no waiting time for the both of us. It was just after 12pm, the crowd built quickly after that so it’s best to be there just before 12pm.
We were seated at a counter. The restaurant uses the conveyer belt system where you pick the sushi that you want, and lift it off the belt. Pricing is based on the colour of the plate the sushi is on (there are posters above the conveyer belt that states the prices).
You can also order other items using the touchscreen at your table. The items will be sent to you on a second inner conveyer belt.
The food was all right only. Nothing fantastic. The sushi did not have a lot of flavour, and some had too much rice.
The guys on duty gave really good service. The guy at the front counter/cashier was fast but pleasant. When he had to seat someone first before attending to me to settle my bill (after the lunch), he excused himself and said he would be with me as soon as he attended to the seating - most would not have bothered and just ignored me until they were ready to help with my bill.
The other guy who scanned the plates for the billing was also nice. He came to our table, said hi, scanned the plates, informed us of the total bill, and explained about the payment. All said in a pleasant way when most would have sounded bored or impatient.
Good experience overall because of the system and service. Food could have been better.
One of the best options for your sushi fixes! The food was fresh and savory and we thoroughly enjoyed ourselves. Queues are extremely long especially during peak hours but they have a somewhat good management of the queue. We waited about an hour but walked around Shaw while waiting. Will be back!
Great sushi as always - in terms of variety, taste, and cost. Always a joy to come in to try the seasonal offerings. Service at Scott's outlet is pretty great! Helpful, flexible and forthcoming. I'd come back again but it's usually always packed! Come/book early to avoid the mealtime rush.
Came here with an advanced reservation made 2 weeks prior. Our reservation was for 4 for 1215pm. There wasn't many people at this timing, even prefect for individual eaters. More people came at 1pm. Food selection seem to also be slightly different than the wwp outlet which was interesting. Food standard also taste equally fresh. So far, Sushiro hasn't disappoint. Keep it up ??
Place is busy each time I've gone for lunch and dinner... Everything was fresh and worth the wait. Really do suggest the big prawn sushi; super good. Speed of service and getting food off conveyor belt offsets the wait. Also good tablet based ordering system minimizes the need to talk with the staff.
So good this is right by the theater. Pop in for a meal before or after the movie.
Availability of seats was ok. The environment was very good. The sushi train was not very exciting niether were the raw tuna that seem to have the texture of rubber. If you have eaten in Singpore owned sushi restaurant it is normal for rubbery fish meat. Price paid was not cheap but good experience should be better. I do not that authentic tune melts in your mouth. For this price, going to Genki sushi would have been less disappointing. (Genki sushi is not so fantastic anyway)
Probably cheapest for the quality, but doesn’t have mentaiko which is why I’ll still choose Genki. Also the salmon belly was chewy and slightly hard.
May 2024: came back years later on labour day. Wanted a midday snack and came here since it was quite quiet and I thought I can chill here. I ended up chilling from 330pm to almost 6pm and they didn’t chase me out. Place was fully packed at 6pm with a queue outside. Food was great and my midday snack turned out to be 12 plates and made me $40 poorer but my belly fuller.
Years back had a very bad dinner here. It was during covid times. Restaurant was kinda empty so spotted a staff coughing into the cutlery or cups. Informed another staff. Nobody in the outlet seems want to take ownership. Alleged staff was damn provocative/defensive and even came up to me to argue. Mgr ban leong was unable to manage the situation yet alone the staff.
Recent times that i had dine here was on my salmon feast. You have to try the orange ice cream cake (if i get the name correctly). It really taste great. The taste, the temperature just perfect for me.
But if you have the app, use the app to queue first because it gets real crowded during peak timings and they do have limited table seatings (the rest are counter seats)
The food and service might be alright but it was ruined by a moth infestation. There are moths everywhere (encountered at 5 different ones) not only inside the restaurant but even in the entrance area. I would recommend going to other sushiros or chains.
The sushi rice for nigiri was given smaller portion as compared to other sushi chains. Price wise still ok for those fresh unique fish offered and even offered pork sushi. Do expect long queues.
Wrong order was given to us and the sushi came on 2 separate plates when it was supposed to be only on 1 plate with a pair of tuna sushi that we ordered for.
Tried to explain to the staff that this is not what we ordered but was instead told that they will just count the plates as per what it is eaten without hearing our our explanation clearly. This was not fair and dishonest for a paying customer to be charged extra.
Second time the machine came out with a wrong plate which we did not order and had to inform the staff again.
Itacho Sushi please check your conveyor belt system for errors.
Our go to place for quick and affordable sushi meal. Crab season for today so tried their crab croquette. Not much whole crab with the filling and the texture is more liquid. It was okay. The seasonal toro tuna is good and must try, softer and less frozen vs the other tuna offering. Negitoro sushi is a staple. Scallop chawamushi was decent so as the rest of our orders
I had such high hopes for this sushi joint, thinking I was about to embark on a sushi extravaganza. But, it turned out to be a comedy of errors instead!
I walked in with expectations as high as MBS, thinking that the brand and prices would guarantee me sushi-liciousness. But alas, my dreams were swiftly crushed like a lemon under a car tire.
The sashimi was lukewarm and lacked any sizzle. I wonder if the chef had provided them with a long warm massage before serving them to me. The rice was as fragile as my motivation to lose weight. It crumbled at the slightest touch, leaving me with a plate of sushi rubble.
Visited the place after lunch hour so the foods ordered are served quite fast. The sushi are good as always with the ingredients taste good. The raw ingredients are fresh.
Sushiro is always great! My only petty complaint is no water at the table and no free matcha powder. Also they were missing some of the good options that I ate in HK and Japan.
Food is fine but absolutely lousy customer service. The man at the counter told us he had called us when we had literally taken the ticket and waited in front of the counter and actively were listening out because we saw the waiting time was short. After we asked him, he said he called us and didn't we didn't hear him. To blame a customer for your poor service and lack of organisation is absolute garbage.
Good fast sushi place. Overal food is above average. Food came quick on the second conveyer track after ordering. We were able to find seats quickly because we didn't mind sitting facing the tracks instead of a table. Staff were friendly and quick!!
The food is basically passable, but some items are out of stock and the store will not take them off the shelves. The new grilled puffer fish sushi feels more raw than grilled. The seasoned jelly on the cold chawanmushi gave a large piece of hard surface. And this time The salmon is very lean and not oily
This is my kids' favourite place to eat. I think the most exciting thing is the conveyor belt and how easy it is to order via the tablet, smart concept. Wasn't it for the kids I'd never eat here, saying that the experience is not all that bad.
2nd time here and affordable. Ordered 9 plates and spent around $26.xx Come before the rush hour to get the seat easily. I like their soy sauce options. Will keep coming back!
Always love the great service & ambience here. Would been better if there is more variety of food to choose from. Nevertheless, the food has always been fresh and reasonably priced.
Highly recommended for its quality of food. Service is not the fastest, with 3-4 staff covering all roles, from cashier, packing, clearing, ushering etc.
A well-priced conveyor belt sushi restaurant with tasty and fresh food. Would definitely recommend some of the salmon, ramen and cake desserts. During peak hour, unless you have a reservation expect to wait at least 30 mins, and when inside the restaurant if you call the staff during peak hour it can take a while because there’s a lot of other people doing the same thing. However the wait is worth it in the end
We went around 7:30pm Tuesday night , wait time was less than 3mins, the place was full but not noisy. You can grab sushi from conveyor belt or order something on the menu , and our orders came in 5mins. There are meat sushi options and all kinds of seafood sushi. Deserts and free flow drinks at $3. The sushi we got were very fresh and sushi rice was really well prepared, the prices range from $2.3-$4.9 per dish, with good portion size. Overall I’m very impressed, and will definitely go back again. Sushiro meets my expectations for affordable sushi.
My friend bought me once at their Scotts outlet. I quite like the quality of the food. Surprise to see Tiong Bahru Plaza have it too. Just went for a quick bite.
Tried the national day promotional items and they were great. There are cooked foods options. Raw seafood options are good for the price. Alcoholic drinks are available too! Wait staff are nice.
Service was really friendly and good. I love that it was mostly self-service as well though. Food was good and served pretty quickly. I’ll definitely return if I’m in the area and craving sushi.
Came here with my friends, we were pretty excited that a Japanese chain had opened it's doors in Singapore.
I personally was a little disappointed, we ordered the tuna belly sushi. Although they were quite generous with the portion and the price was of great value, the fish was still frozen. I felt so insulted for the fish, such a great cut of fish to be served that way.
However, what sold me was the premium unagi sushi. Really good.
Here for the salmon - better than genki & sushi express. Scallop was slightly fishy for me. Don't like their broiled items as much. Queues are long even on a Wednesday.
Salmon sushi are nice as usual although appearance of the spicy kaisen gunkan appears less appealing compared to other outlets. The limited time uni sushi looked and tasted disappointing .
Sushi here is always good, especially for the inexpensive prices. They usually run promos for new dishes every few weeks, which is great for repeat customers who want to try something new.
Classic, staple sushi dishes are consistent and well done too.
I wanted to express my deepest gratitude for the remarkable experiences I’ve had at your Wisma Atria outlet.
My sister and I have made Sushiro our preferred dining destination, especially since the culinary options near our home in Choa Chu Kang often leave much to be desired. Our journey with Sushiro has been nothing short of extraordinary, filled with laughter, bonding moments, and, of course, delicious sushi.
We embarked on our quest for the coveted panda with ikura toy (initially unaware that it required 12 stamps) in May 2023. Despite encountering setbacks, like misplacing our loyalty card in November 2023 (we found it later this year), we persisted with unwavering determination. Over the course of four months, we ate 15 meals at Sushiro, totaling nearly $700 in spending.
However, as we neared the finish line, eagerly anticipating the prize we had worked so diligently for, we were met with disappointment upon learning that it was out of stock. So i came back a few days later but was told that group B changed to another type! I even tried visiting other outlets (causeway point) to check and getting my friends who live near other outlets (eg bedok) to help me ask.
At my wit’s end, I reached out to you on Instagram. Your team’s professionalism and kindness shone through as they went above and beyond to guide us and provide clarity on the situation. Your responsiveness and commitment to ensuring my satisfaction truly exceeded my expectations.
Sushiro, you hold a special place in my heart, not just for your delicious sushi but for the memories created and the exceptional service experienced time and time again. You’ve earned a loyal fan in me—one who will continue to champion your brand and spread the word of your excellence.
Thank you, Sushiro, for being more than just a restaurant. You are a source of joy, comfort, and culinary delight, and I am forever grateful for the role you’ve played in my life.
With deepest appreciation and warm regards Ember & Amy
I went there on Sunday, it was around 2 p.m. We waited only 10 minutes. The sushi is really good as usual, nothing to say. The prices are really fair, the quality is there and the service is super fast.
Sushi is freshly made when you order from the order pad, and it’s delivered to your table via the express conveyer belt. This outlet is very popular having a long queue during dining hours!
Ordered salmon mountain, but came as salmon ball. Ate it anyway, and when checking out, staff only confirmed with me the coloured plates. After payment, I realised I was overcharged 6.90, which was the salmon mountain I never had. Food was decent though.
Food are nice and heaps of option to choose from. We get the table right away which are great. The orders came quickly and also you can choose on the conveyor belt with pre made nigiri etc.
Easy to order via the tablet. Food arrives quickly on the express Carousell on top. Food is not bad too, average pricing. Would have liked if the ordering system is able to show the price of my orders via in app.
What’sup with the thin slice of salmon Sashimi . The salmon even got weird chewy testure that is not even good to consume. Please fix this the only reason my kids going to sushiro is for the sashimi
The food quality its been drop since their first branch open at shaw lido.
Atmosphere is just to crowded especially on the weekend lunch time forget about it
The order screen keep freeze and couple time missing orders.
Very long wait on a sat evening to get sitting, about 45 mins. However, the food is not worth the long wait. The fish was not so fresh, and the sushi rice keeps disintegrating when held with chopsticks. Price is not so cheap either, with the basic plates starting at 2.30++
Bad service and inflexible policy on takeaway food . I ordered the online menu as the staff is very slow even after request for request . I ordered few sushi so I can buy for my family members but to my surprise the manager told me to cannot take away and they suggest either I eat all or throw away so I had bad experienced dining here ..
A Great Experience. Big round abt plate Conveyor belt. Very efficient and effective way of serving. The staffs are helpful and always ready to help. Pricing are reasonable with a taste of freshness in all the sea Food dishes that we ordered. Very efficient payment systems. Boleh carry on Makan.
My little boy and me had our first experience at sushiro in wisma and we were both impress by the efficient service and food quality. We went at around 2 plus on a thur. There weren't many people around.
My recent visit to Sushiro at Wisma left me with mixed feelings, overshadowed by a rather unpleasant encounter with the male staff. While the food was decent, the overall experience was marred by the rude behavior of one particular staff member and the uncleanliness of the seating area.
Upon entering the restaurant, we were excited to redeem the cute cardholders with the exchanged stamps we had collected. Unfortunately, the excitement was short-lived as we were met with a rather unwelcoming attitude from a male service crew member. When we mistakenly referred to the stamps as "points," he responded with unnecessary rudeness, saying, "What? What points? Oh, you mean the stamps?" The tone and attitude were quite uncalled for, leaving us wondering why such ill treatment was directed towards us.
Furthermore, the cleanliness of the seats was disappointing. The seats assigned to us were visibly dirty, forcing us to take matters into our own hands. We had to use wet tissues and napkins to clean the seats ourselves. This lack of attention to hygiene was unexpected, especially considering the current emphasis on sanitation and cleanliness in dining establishments.
While the food itself was satisfactory, the overall experience was tainted by the unpleasant encounter with the staff and the need to clean our seating area. Customer service plays a crucial role in the success of any restaurant, and unfortunately, Sushiro at Wisma fell short on this occasion. I hope the management takes note of these issues and takes steps to improve the overall customer experience.
Food taste great. Not a wide range of varieties available. Time limit of 60mins during peak hours. However, they will not chase u off if there are no customers waiting for empty seats. Orders are submitted via the tablet on the table. Items are delivered via the top conveyor belt. You can also take the sushi from the bottom conveyor belt. For payment, you'll need to press check out on the tablet and the staff will print a order summary for you by scanning the plates at your table. Payment is made via the self service kiosk.
It’s nice to go their counter kiosk to get table seating and proceed to self seating. After meal complete, digital call to get staff attend to counter total food items then get the paper to counter to make payment. Quick easy. The food quality is quite premium and so I do find it quite expensive for some items. My kid loves it but I find the food selection not as many as Sushi Express. Also there is a feedback form to fill up and always can get $1 rebate. Nice! Service is always good. Thank you.
Great food but always a long line to get in. A better ticketing system is needed as other resteraunts (haidilao) will text you when your table is ready.
Surprised that it got pretty crowded for a Friday afternoon! The food is good and the staff are friendly as usual but it would be better if the menu had more variety.
came here on christmas day, there was 11 of us and honestly we made a bit of a fuss because our tables were split apart (which was fine) but we were so far from each other. we went at a 4pm to avoid the crowd and it was absolutely empty. thankfully we got our tables in the end, just needed to wait for the tables to be cleared which we could’ve done.
food was really good! we absolutely devoured. great for kids also. it was so good that i forgot to take a photo of the food, only the aftermath.
i recommend trying the tokoyaki! overall was a pleasant experience, would definitely come back again in a smaller group.
My sister took me out to Sushiro, Wisma Atria, for sushi and sashimi tonight. It was a pretty fun place to eat. Food was fresh and healthy, the best was the premium salmon belly which we ordered twice!
Efficient, well operated conveyor belt chain. Love the bespoke delivery for ordered product. One gap is that it isn't possible to order without rice (I offered to pay full price but didn't want to waste food so tried to have the rice removed).
New outlet at wisma that was jam-packed on a Saturday night. Good to make a reservation beforehand to avoid the long queue. Food quality is the usual as compared to other Sushiro outlets. Special shoutout to Steven - really friendly and helpful staff! Even gave recommendations on which gift to redeem! Overall a pleasant experience at this outlet thanks to Steven 🙂
I was here for dinner with my friend and our kids and had a nice time. Food preparation is fast and their sushi is very fresh.
We tried lotsa items on their limited Autumn menu and really enjoyed the variety.
I would have liked it even better if they have a hot water tap to refill our green teas at the table. Nonetheless, it was still a great experience so I am definitely coming back again.
Huge dining area compared to other branches. Always patronize this branch. Self automatic seat number. I felt that the standard is not always the same, take for example the eggplant sushi, once the minced meat has a lot, the other time just a little. But nonetheless, the taste of the food is always good!
Lol be careful, something's still wrong with the app. It said zero queue but ended up the place was almost full and there were ppl in a queue. But much less crowded than the Isetan one.
The sushi is worth of every penny. The sashimi is fresh and quality is good. The cooked food also good and is a place to go when want to have good but reasonable price sushi.
Service is HORRENDOUS. Staff didn't bother with any pleasantries. The staff at the front wasn't consistent in managing and calling out Q numbers. Before us, she was calling out Q numbers and hauling everyone to the queue on the right. But when it came to our number, she didn't even CALL our number out. When we came forward to say our number was out, she asked us to check in again and to wait again?????? .. When we were just there and she didn't ask us to come forward??? We thought we were the dumb ones but apparently another couple who was at the FRONT of HER queue said she didn't call out their number too, she didn't bother to apologize and asked them to check in again. Then she ushered the people behind them to go in first. What the..? 15mins to closing time, another staff came by and asked to collect the ginger container while we were in the middle of using it??? And they switched off the lights on people who were still dining in! Such rudeness. Didn't expect this in Orchard. Totally ruined my first impression of the chain.
Really glad that they opened an outlet in Wisma! Now I don't have to walk over to Shaw anymore hahaha yay
I have to say though, that the cuts here at this outlet feels thinner than elsewhere! And the Albacore Tuna that I love tasted kind of different from what I remembered, maybe I'll return and try again 🙂
First time trying this branch, Sushiro never fails. Everything was served very timely, quality is consistent. The only one lacking on this visit was the overly fried takoyaki, otherwise everything was great!
Went to lunch with my sister here. We chose this over shake shack (which never disappoints), BIG MISTAKE. Wasted $50+ on subpar food. Seafood didn't seem fresh.. got a few raw salmon dishes where THE RAW SALMON WAS LIKE HARD/TOUGH??? (Both regualr and salmon belly) and had a bit too much of a fishy taste-- mixed with the horrible texture really threw me off. ALSO... before anyone says it's because it's been out on the conveyor belt-- it's not. I ordered from the iPad. Udon was ok, nothing special. Tuna with green onion was my fav, only because it was the only half-decent sushi they had. As for sides, the salmon skin was daylight robbery with four pathetic small pieces. Fried sweet potato was the best item here. Long story short, just go Cold Storage buy sushi is cheaper n better. ??. But staff were friendly and helpful. Not bad, just not great.
Sushi belt restaurant. Be prepared to wait as queues can get long. Do join the queue via the app to reduce waiting time. Self service cold & warm plain water available for free but beyond that, 3 SGD++ for free flow other cold and hot drinks. Large variety of sushi available. Does also have side dishes e.g. chawanmushi, fries, takoyaki and mains like soba and udon.
Cups for drinking (that I got) were unfortunately oily and dirty, had to get it changed.
One of my favourite sushi chain in Singapore. They always serve out the orders quite fast on the conveyor belt. Prices considered affordable as everything is getting more expensive.
My absolute favourite sushi chain in Singapore as I always frequent here the sushi is always super fresh! Though sometimes the queue is rather long but it’s worth it but at non lunch or dinner hours there may or may not have a queue for sushi wise I definitely would recommend the basil cheese salmon can never get enough of it! If you do want to treat yourself the otoro is really good as well desserts wise there’s always plenty to choose from normally I would recommend the seasonal stuff! They don’t disappoint! There’s a self service water dispenser if you do need a cup of water also staff is always really friendly and attentive. Would recommend! There’s a point system also to redeem certain items after a point!
The best belt sushi ever. The real salmon sashimi is really good. In fact, the sashimi platter is good for value. Love their shrimp, that’s big in size and good quality. Seasonal dishes are always good to go for. The California roll is good too. The fried sweet potato is not so oily but it’s dry.
I like the sushi ? their salmon sushi was good and fresh. I took the kid's set since my kids would be eating them but should not put raw one for kids. Cucumber maki was ok. Few pieces of cucmber maki were in the set.
Ordering a bit uncommon, taking the sushi at one side and payment at the other side. Didn't see any seat to dine-in, it seems only for take away.
Visit Sushiro Suntec City Outlet
Suntec City is one of the most popular spots for sushi lovers in Singapore. With its fresh menu, budget-friendly prices, and fun conveyor belt system, it offers a great Japanese dining experience. If you are craving salmon, tuna, or special rolls, Sushiro has something for everyone. The casual and clean setting makes it perfect for families, friends, or solo meals.
If you are planning a visit to Sushiro Singapore, Suntec City is a great branch to try. It is located in a central mall and is easy to reach. Since it can get busy during peak hours, it is a good idea to come early or check for wait times. For more details about contact or reservations, you can visit the Sushiro Singapore website or ask the staff at the counter when you arrive.